BURCONSULT.

Who we are

BURCHI/BURCONSULT (821779022) is an internet business based in Norway. Our website address is https://burconsult.com. We are committed to protecting your personal data and privacy in accordance with Norwegian law and the General Data Protection Regulation (GDPR).

We sell products to customers in the following countries: Denmark, Finland, France, Germany, Iceland, Italy, Norway, Romania, Spain, Sweden, the United Kingdom (UK), and the United States (US).

What personal data we collect and why we collect it

We collect personal data from you for various purposes, primarily to process orders, manage customer relationships, and improve our services.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public alongside your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from the images.

Contact forms

When you fill out a contact form on our site, we collect your name, email address, and any other details you provide in the form. This information is used to respond to your inquiries.

Cookies

What are cookies?

Cookies are small text files placed on your device to enhance the user experience. We use cookies to improve the functionality of our site, remember user preferences, and analyze website traffic.

Types of cookies we use:

  • Necessary Cookies: These cookies are required for the website to function properly. For example, they allow you to log in to secure areas of our site and use the shopping cart.
  • Analytics Cookies: We use Microsoft Clarity to collect information about how visitors use our site. This helps us understand and improve user experiences.

Managing cookies

You can choose to disable cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of the site, such as the shopping cart and login functions.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content.

Analytics

We use Microsoft Clarity to gather usage data about how visitors interact with our website. This data helps us improve our services. You can review Microsoft’s privacy policy for more details about how they handle your data.

Who we share your data with

We do not sell or share your personal information with third parties for marketing purposes. However, we do share your data with third parties necessary to process your order or provide you with services, including:

  • Stripe: For payment processing. Stripe may collect data such as purchase totals and billing information. View Stripe’s privacy policy here.
  • Gelato: For order fulfillment and delivery services.

How long we retain your data

We retain personal data for as long as necessary to fulfill the purposes we collected it for, including complying with legal obligations, resolving disputes, and enforcing our agreements.

For example:

  • Order Information: We retain your order details for five years, as required by Norwegian tax and accounting laws.
  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
  • Account Data: If you register an account, we store your personal information until you request its deletion.

What rights you have over your data

Under GDPR, you have several rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate data.
  • Erasure: You can request that we delete your personal data, subject to certain conditions (e.g., data needed for legal reasons).
  • Restriction of Processing: You can ask us to restrict the processing of your personal data under certain circumstances.
  • Data Portability: You can request that we provide your data in a machine-readable format.
  • Objection: You can object to our processing of your personal data, especially regarding direct marketing.

To exercise these rights, please contact us at [your email].

Where we send your data

Visitor comments may be checked through an automated spam detection service. We also send your payment information to Stripe to process transactions, and shipping details to Gelato for order fulfillment.

Data security

We take your data security seriously. Our site is protected by encryption technologies, and we limit access to your data to authorized personnel who need it for order processing, customer support, or legal purposes.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on this page. We encourage you to review this policy periodically for any changes.

Contact us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@burconsult.com
Business Name: BURCHI/BURCONSULT
Organization Number: 821779022
Address: Oslo, Norway